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Customer Case Study - Swift Industrial Supplies

Gideon Hillman Consulting complete Warehouse Optimisation

Gideon Hillman Consulting complete Warehouse Optimisation

Swift Industrial Supplies (Swift) trading since 1994, supply Corporate workwear and PPE throughout the UK. They are an independent family-owned business dedicated to customer service, innovative product development, and technical support.


Swift’s head office and distribution are based in Alton, Hampshire, UK, and they strive to provide an outstanding level of service, and high-quality products at competitive prices, providing easy access to a comprehensive range available next day. Swift have a large and diverse customer base including Biffa, ATS Euromaster and Thames Water. Swift also provide consignment services direct to construction sites.


Swift hold large stocks across their range including Gloves, Safety Footwear, Workwear, Eye, Hearing and Head Protection, Fall Arrest, Environmental, Janitorial and Workplace Safety products. Their range and ability to source specific products are the foundation to providing a consistent quality service, thus reducing customer time and costs in procurement.

Swift were planning for their future business model, to change with the launch of their new catalogue, with the focus being on a reduced number of core lines, supported by further improvements to the business service and support activities.


Due to their planned changes, Swift required expert consultancy knowledge and guidance to support the implementation of warehouse optimisation; thus, Swift engaged the Specialist Logistics and Supply Chain Consultants, Gideon Hillman Consulting (GH).


The set objectives of the project required Gideon Hillman Consulting to optimise the layouts, workflows and processes within the Swift business to increase efficiencies of the warehouse and finishing operations, to establish the capacity of the warehouse facility based on current and future growth requirements, and to identify the most suitable software solution for workflow management and bar-code utilisation to work with the existing Apparel Management system.


Under the scope of the project, the Specialist Warehouse and Supply Chain Consultants were required to review Swift’s current processes, including but not limited to: review of all current processes from goods receipt through finishing/processing to order despatch, review the current and development of proposed warehouse processes, storage and picking layouts, review the Materials Handling Equipment (MHE) and resource requirements, and review the Standard Operating Procedures (SOPs) for all aspects of warehouse and picking/packing operations and WMS usage.


This review focussed on some of the following processes, including but not limited to: Interface/interaction between warehousing and other operations/departments within the business, product flows and volumes (12 months order sales data by sku or product group per day, depending on hierarchical structure), and seasonal fluctuations for each product group.


Once the above review was complete, Gideon Hillman Consulting were able to provide different layout plans to identify equipment requirements, optimise resources, improve workflow and quantify the capacity of the current facility. The subsequent layout, workflows and design work was completed utilising the GH team’s in-house CAD facilities, presented to the Swift management team with full detail and rationale.


Through thorough review of warehouse layout, processes, and consideration of the future growth requirements, Gideon Hillman Consulting Specialist Logistics and Warehouse Consultants, were able to provide Swift with an optimised warehouse layout design, which encompasses their realistic future growth predictions.

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Gideon Hillman Consulting is a trading name of The Supply Chain Consulting Group Ltd is registered in England and Wales.
Company Registration No: 09751027. Registered office at Highdown House, 11 Highdown Road, Leamington Spa, CV31 1XT. UK
A supply chain and logistics specialist with knowledge of supply chain management, supply strategy implementation and implementation projects

CMI Awards Finalist 2010 SHD Logistics Awards UKWA Customer Service Award Finalist 2014 SHD Logistics Awards Finalist 2016 UKWA Winner 2016 SHD Logistics Awards Finalist 2015 ISO 9001 RegisteredLogistics Awards Finalist 2018Supply Chain Excellence Awards 2018