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Gloucestershire County Council – Customer Case Study

The GH team conduct Warehouse Design and Consolidation for GCC

 The GH team conduct Warehouse Design and Consolidation for GCCGloucester Industrial Services (GIS) provide an essential service for the provision of community equipment throughout Gloucestershire County Council (GCC) to all age groups which allows individuals to maintain an active and independent lifestyle.

GIS’s then current number of standard equipment was in excess of 560 items and counting, in its number of bespoke and unique items. The number of items despatched was circa 120,000 per annum, with over 80% of the items returned for re-use. To meet the constant increase in demand from Community Care, GIS operated a one-day delivery commitment, for which their then current delivery operation occupied two sites, at Gloucester and Cinderford.


Gloucestershire County Council required solutions to assist their business growth and service commitment for their industrial services sector (GIS) and wanted to consider the impact if operations currently undertaken by GIS over both sites, were consolidated into a new central distribution facility. Conducting this project, the Specialist Consultants successfully provided the GCC management team with fully costed options based around the single & two site scenarios, with a recommended blueprint for the future.


The consulting project was therefore to design storage layouts for a new purpose build, or the re-siting into an existing suitable warehouse facility to accommodate all activities from both sites. The facility needed to include areas for storage, distribution, equipment cleaning, equipment maintenance, laundering, offices, canteen and rest rooms. The budget costs of a single consolidated facility were then duly compared to the cost of the existing operations and any other potential solutions. 


The GH team conduct Warehouse Design and Consolidation for GCC

The consultants’ measure of approach was to review current operations and procedures in order to properly develop optimised layouts, workflows and operations, including but not limited to: Interface/interaction between warehousing and other operations/departments within the business, Product flows and volumes, Seasonal fluctuations for each product group, Increased product lines – projected changes to product family type; and Product storage procedures, of which included: number on pallets, outer packaging, cartons, SKU and items.


Once the operational review was complete, Gideon Hillman Consulting were able to review their findings and report any constraints to the GCC team; progressing to show budget cost models to compare the current and consolidated operations costs to the GCC team.


Under the scope of this project, the consultants defined work areas for Tele Care/Tele Health Engineers and all associated operations; Reviewed commercial and operational constraints with GCC prior to final CAD drawings; Provided optimised design layouts for a new warehouse facility using their in-house CAD system, for all operational requirements including a full bill of materials for warehouse storage equipment; Provided budget costings for the implementation and operation of a new facility; And provided a cost model to compare current operations against a proposed consolidated operation.

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Gideon Hillman Consulting is a trading name of The Supply Chain Consulting Group Ltd is registered in England and Wales.
Company Registration No: 09751027. Registered office at Highdown House, 11 Highdown Road, Leamington Spa, CV31 1XT. UK
A supply chain and logistics specialist with knowledge of implementation projects, implementation project management and logistics and distribution

CMI Awards Finalist 2010 SHD Logistics Awards UKWA Customer Service Award Finalist 2014 SHD Logistics Awards Finalist 2016 UKWA Winner 2016 SHD Logistics Awards Finalist 2015 ISO 9001 RegisteredLogistics Awards Finalist 2018Supply Chain Excellence Awards 2018