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Customer Case Study - Jiffy Packaging Company Ltd

GH Consulting Successful Tender Management of UK Transport Operations

 Tender Management of UK Transport Operations for JiffyJiffy Packaging Company Ltd (Jiffy) founders, the Baldwin family, started business as manufacturers of wood wool in Birmingham in 1896 before expanding to Manchester in 1926. Established in 1964, Jiffy manufactured the early Jiffy Padded Bag® from a base in Winsford, Cheshire.

During subsequent years the product range has been added to substantially, starting with Jiffy Rugated Products in 1968, a range of embossed laminated paper protective packaging materials. Following this in 1975, J. & W. Baldwin (Holdings) Company Ltd phased out wood wool and concentrated on distributing packaging materials produced by Jiffy. Currently at the UK Head Office in Winsford, Jiffy manufactures bubble film, bubble lined mailers, Padded Bags, sheet foam, technical foams, and offers a range of converted bubble and foam products.

The Specialist Logistics and Supply Chain team at Gideon Hillman Consulting provided Jiffy with support based on their existing logistics activities and supply chain process, performance data, and desired goals, - making Jiffy confident they had selected the best supplier to provide for their UK Transport Operations.

In response to Jiffy’s request for consultancy expertise to tender their UK transport requirements for customer deliveries, the support of Specialist Logistics and Supply Chain Consultants, Gideon Hillman Consulting UK (GH) was enlisted.


Tender Management of UK Transport Operations for Jiffy

The scope of this project required the Specialist Consultants, to establish Jiffy’s objectives  and  detailed  requirements  for  national (and lane  specific) transport requirements for product distribution; to  identify  and  evaluate  suitable  service  providers, through  a  structured  and  managed Request for Information (RFI) process; to write and issue an Invitation to Tender (ITT) and manage the response time-line along with supporting further clarification of requirements to participants via questions and answers; and to analyse all ITT responses and present potential options to the Jiffy team in order to ultimately support the final selection of a service provider.


Prior to this, the GH team conducted an initial full appraisal of Jiffy’s requirements, objectives and expected outcomes for the tender process; including but was not limited to hours of operation, vehicle requirements (potential loading/unloading constraints at site and customer premises), haulier communications and time-slot management (mitigating potential demurrage charges), product returns management, returnable Transit Packaging (RTP) management, and KPIs and management reporting requirements.


Following their appraisal, the Gideon Hillman Consulting team, subsequently worked with Jiffy to identify and agree a full list of potential service providers. During the period between the ITT issue and return date, the GH team were required to manage questions from the respondents, to be distributed, along with the answers to all or individual ITT respondents.


When all the complete ITTs had been received the GH team consultants undertook an evaluation and comparison exercise, involving the judging providers on select factors including: pricing, solution flexibility and agility, delivery tracking and event visibility, and quality and completeness of tender submission; following which a provider best suited to Jiffy was successfully selected.

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Gideon Hillman Consulting is a trading name of The Supply Chain Consulting Group Ltd is registered in England and Wales.
Company Registration No: 09751027. Registered office at Highdown House, 11 Highdown Road, Leamington Spa, CV31 1XT. UK
A supply chain and logistics specialist with knowledge of supply chain management, inventory optimisation and equipment pooling

CMI Awards Finalist 2010 SHD Logistics Awards UKWA Customer Service Award Finalist 2014 SHD Logistics Awards Finalist 2016 UKWA Winner 2016 SHD Logistics Awards Finalist 2015 ISO 9001 RegisteredLogistics Awards Finalist 2018Supply Chain Excellence Awards 2018