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Hammonds - Customer Case Study

GH Consulting conduct Supply Chain Review for Hammonds Furniture

Supply Chain ReviewHammonds Bedroom Furniture (Hammonds) manufacture and install made-to-measure bedrooms, home offices and kitchens.

Hammonds understand that off-the-shelf, free-standing furniture simply doesn’t suit every home. Their bespoke fitted furniture is therefore tailored to their customers and their homes, to can turn the smallest space into a luxurious, wall-to-wall design. With smart storage options and clever design tricks, Hammonds endeavour to help their customers make the most of high, or angled ceilings, and create a stunning floor-to ceiling looks to unlock even the smallest rooms.


Hammonds has 150 high street showrooms and a field sales team who undertake the design process with customers on site, and agree a price and lead time for delivery and installation, usually 4 to 6 weeks from agreed sale. Following the order from the customer, Hammonds send in a surveyor to confirm the full Bill of Material for manufacturing and fitting.


The Hammonds’ factory, and NDC, at Hinckley manufacture orders on an average 4-day production lead-time, with the production schedules locked-down 6-days in advance. Hammonds wished to conduct a Supply Chain Review, to establish the cost benefits, and increased flexibility for manufacturing.


Hammonds recognised that they required expert guidance for this project, and thus employed the services of the Specialist Warehouse and Supply Chain Consulting Team at Gideon Hillman Consulting UK, to make a detailed assessment of the best approach to take.


The Specialist team at Gideon Hillman Consulting enabled Hammonds to assess their Supply Chain, including potential for moving products in bulk to retail supply chains (RSCs), to optimise the number and location of RSCs and allocation of fitters, to determine the benefits of dynamic trunk scheduling, to establish the benefits of scheduling fitters, to design an inventory policy, and to redesign despatch area layouts.

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Gideon Hillman Consulting is a trading name of The Supply Chain Consulting Group Ltd is registered in England and Wales.
Company Registration No: 09751027. Registered office at Highdown House, 11 Highdown Road, Leamington Spa, CV31 1XT. UK
A supply chain and logistics specialist with knowledge of sales and operations planning, tender management and inventory policy development

CMI Awards Finalist 2010 SHD Logistics Awards UKWA Customer Service Award Finalist 2014 SHD Logistics Awards Finalist 2016 UKWA Winner 2016 SHD Logistics Awards Finalist 2015 ISO 9001 RegisteredLogistics Awards Finalist 2018Supply Chain Excellence Awards 2018