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Goodrich - Customer Case Study

GH Consulting support Goodrich to implement Inventory Management Tools

implementing Inventory Management ToolsGoodrich is a global supplier of systems to aircraft and engine manufacturers. They supply a wide portfolio of products - from actuation systems and landing gear to sensors, safety and engine control systems.

implementing Inventory Management Tools

The Goodrich division focussing on Engine Control and Electrical Power Systems (Goodrich ECEPS) is a world leading supplier and aftermarket service provider, through both its in-house facilities and its joint venture with Rolls-Royce PLC. Goodrich ECEPS offer 200 product families supplying nearly all sizes and types of aircraft – from corporate jets to the largest commercial jets, and helicopters to military platforms. Applications can range from supplying 90,000 lb thrust turbofans to the smallest turboshaft and Auxiliary Power Units (APUs).


In January 2012 Goodrich ECEPS engaged the team at Gideon Hillman Consulting to undertake a complete review of their inventory planning approach, specifically within their UK Marston Green Spares Distribution and Maintenance facility.


The objective of the project for the consulting team was to work with Goodrich and provide the logic, calculations and models to clearly justify and minimise the inventory, but also ensure sufficient inventory was in place to meet the required service levels. In addition, the consulting team were tasked with helping Goodrich understand the approach adopted, so the internal team could repeat the process periodically, reflecting changes in the Goodrich demand profile.

"Whilst we were already achieving excellent service levels, and had clear inventory targets to maintain that service, I wanted to better understand and analyse the link between the service level and the inventory cost..." Global Spares Director - ECEPS Services "…the Gideon Hillman Consulting team offered us a clear methodology to optimise our inventories, but also to demonstrate the exact relationship between inventory costs and service. They gave me confidence that with their support we would be able to continue our focus on delivering excellent service, but also minimise the working capital costs associated with inventory."

The consulting team worked alongside the Goodrich planners to develop a revised inventory policy, with clear rules for ABC classification, minimum inventory levels and reorder quantities. This inventory policy was then translated into a dynamic MS Excel model that automated all required calculations, making it quick and easy to recalculate inventory levels periodically.


The model developed not only assisted Goodrich by automating the required calculations, but also allowed the team to test the sensitivity of changes in service levels and supplier lead times, against the cost of the inventory.

"I’m delighted with the approach and models that the Gideon Hillman Consulting team delivered...not only do we now have the process, rationale and models to periodically optimise our inventories, but I can also use the models as a key management tool. I am now able to demonstrate and manipulate the links between inventory levels, service targets and ultimately operating cashflow." Global Spares Director - ECEPS Services

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Gideon Hillman Consulting is a trading name of The Supply Chain Consulting Group Ltd is registered in England and Wales.
Company Registration No: 09751027. Registered office at Highdown House, 11 Highdown Road, Leamington Spa, CV31 1XT. UK
A supply chain and logistics specialist with knowledge of business modelling, logistics network planning and logistics consultancy

CMI Awards Finalist 2010 SHD Logistics Awards UKWA Customer Service Award Finalist 2014 SHD Logistics Awards Finalist 2016 UKWA Winner 2016 SHD Logistics Awards Finalist 2015 ISO 9001 RegisteredLogistics Awards Finalist 2018Supply Chain Excellence Awards 2018