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Balfour Beatty - Customer Case Study

GH Consulting support Balfour Beatty Utility Solutions Logistics Operation

review of our Logistics operations


As one of the 21 Balfour Beatty plc operating companies, Balfour Beatty Utility Solutions has more than 5,200 employees and is committed to exceeding customer expectations through innovation, IT Solutions and advanced processes.

Balfour Beatty Utility Solutions works across the UK, providing  essential water, gas, electricity and telecommunications distribution and maintenance services for many of the largest utility companies; providing a range of services including gas and water mains replacement, the supply and  construction of overhead transmission lines, as well as metering and leakage detection, all of which  contribute to the provision of essential utilities. Gideon Hillman Consulting supported the Balfour Beatty Utility Solutions management team with Supply Chain and Logistics process and service optimisation.

"Gideon Hillman Consulting carried out a comprehensive review of our Logistics operations, including consultation with all stakeholders to establish their individual needs within a multi-faceted Supply Chain. The result is a thorough and implementable Logistics, Warehousing and Distribution strategy with sound methodology and reasoning behind it, enabling flexibility within a frequently changing operational environment. We have started to implement the strategy and will continue to benefit from the support of Gideon Hillman Consulting throughout the implementation phase." Head of Logistics – Balfour Beatty Utility Solutions

The primary objective of the initial project brief for Gideon Hillman Consulting in 2008 was to review the Balfour Beatty Utility Solutions Logistics operation and identify changes needed to create an optimised business model capable of demonstrable high performance and the provision of a value for money solution to both internal and external clients. The review demonstrated how the business can be adapted to encompass ‘Best in Class’ standards of both Performance and Value.

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Gideon Hillman Consulting is a trading name of The Supply Chain Consulting Group Ltd is registered in England and Wales.
Company Registration No: 09751027. Registered office at Highdown House, 11 Highdown Road, Leamington Spa, CV31 1XT. UK
A supply chain and logistics specialist with knowledge of data analytics, materials handling and supply chain consultancy

CMI Awards Finalist 2010 SHD Logistics Awards UKWA Customer Service Award Finalist 2014 SHD Logistics Awards Finalist 2016 UKWA Winner 2016 SHD Logistics Awards Finalist 2015 ISO 9001 RegisteredLogistics Awards Finalist 2018Supply Chain Excellence Awards 2018