Google+ Twitter Pinterest Facebook LinkedIn Wordpress

BUILT/ - Travis Perkins - Customer Case Study

Supporting design and implementation of very first drive-thru builders yard and warehouse

ecommerce, click and collect, builders merchants innovation, warehouse optimisationecommerce, click and collect, builders merchants innovation, warehouse optimisation 
BUILT is an exciting, new, very first drive-thru builders yard and warehouse backed by the largest builders merchants group in the UK - Travis Perkins PLC.

With their then first branch due to open in Aston (Birmingham) in September 2017 with additional branches rolling out across Birmingham over the following 12 months. BUILT/ will operate an omnichannel retail model with a huge range of building supply essentials, offering stock, price and transaction level visibility and is designed to offer consistent, predictable and guaranteed services to its customers.


BUILT/ had developed a brand new operating model for servicing building supplies and management wished to engage external expertise to validate and develop warehouse/depot layouts, workflows, processes, picking regimes, MHE requirements, SOPs (standard operating procedures), WMS functionality, customer service /interaction, Health and Safety measures, yard management, traffic marshalling and general housekeeping.


ecommerce, click and collect, builders merchants innovation, warehouse optimisationIn addition to the main project Gideon Hillman Consulting provided BUILT/ with all of the necessary information to support the requirement for Business Continuity Planning.


BUILT/ chose the Specialist Logistics and Warehousing Consultants at Gideon Hillman Consulting to offer this external expertise, due to their wealth of warehouse knowledge and documented dedicated diligence throughout optimisation projects.

“We were very pleased with the work completed by the GH team, the consultants’ professional yet friendly approach was excellent, and BUILT/ are confident that Gideon Hillman Consulting have provided us with a thorough analysis of our current and anticipated future facility needs". Ryan Taylor, Head of Operations

The team of Specialist Warehouse Consultants commenced the project by introducing themselves to the key personnel who provided the necessary operational and business data and analysis required to fulfil the project, whilst simultaneously reviewing the proposed processes and workflows for the BUILT/ branch.


Under the scope of this project, Gideon Hillman Consulting were required to execute a number of deliverables, of which one priority was to provide a review of and recommendations for the facility design to ensure optimised workflows and process integration within all areas including the customer service area and including goods receipt, storage, pick/pack, despatch, and any ancillary/value added work flows.


Throughout this project, the Specialist Logistics and Warehouse Consultants were responsible for reviewing further processes to obtain key information to form the basis of an informed and justified process review for BUILT/.


Further reviewed processes included but were not limited to: storage unit size requirements for all products, Health and Safety requirements, stock and inventory management requirements, goods in and put-away/stowage routines into storage areas; and growth projections for the agreed planning horizon.


By conducting this project, the Gideon Hillman Consulting team, were able to provide the results of the operational review in a presentation style report to the BUILT/ management team, showing the reviewed existing operations, highlighting key findings and recommendations for opportunities within their facility.


With the Specialist support of Gideon Hillman Consulting’s Logistics and Warehouse Consultants, BUILT/ were able to identify and prioritise the suggested warehouse layouts and workflows by ease of implementation and business benefit. 


Return to client logos Page  

Return to Industry Sector list

Latest News

Further Projects...

  The Supply Chain Consulting Group are pleased to announce that they have been awarded a project with a leading…

Continue Reading

Playing it Forward

  Continuing in the spirit of the New Year, and paying it forward, The Supply Chain Consulting Group are pleased…

Continue Reading

More News Stories

Featured Articles

Friend or 'Faux'

  In light of the recent fur supplier scandals to have hit our retailers’ shelves, the importance of effective, and efficient supply chain…

Circular Economy and Logistics

  Billions of clothing items find their way into landfills every year, plastic bottles are polluting the oceans and electronic waste is harmful - Is a…

Not on my High-street…

  With endless stories of stores closing-down plighting the high-street, and online sales appearing to soar, the digital dawn of the internet is…

‘Stocking’-up for Christmas

  Clearing through the aftermath of Black Friday, and Cyber Monday; as December falls upon us, consumer anticipation to deck the halls with the best…

Cyber Monday - The Seasonal Surge

  Basking in the aftermath of its omnichannel retail-rival Black Friday, Cyber Monday patiently lay in-wait for the hordes of already keen consumers, in…

‘Black Friday’, Ecommerce Economy, and Omni-Channel Solutions

  As the evenings draw longer, and the days shorter, it can only mean one thing, the festive season is nearly upon us, and the arrival of Black Friday…

Managing Damage Limitation within Supply Chain Cyber Security

 As we approach the end of 2018, and technology undeniably exponentially expands its intelligence and purpose, the question on everyone’s lips, is…

UK Manufacturing - What's The Trade Off?

Problems prevalent specifically within the manufacturing sector, combined with upcoming National Manufacturing day - honoured annually on the first Friday of…

Digital Drives Delivery Within Charities

Any business, within any sector, including charities, will experience a mixture of reactions to the ever-increasing availability of operational digitisation,…

Shrinking the Surplus Within the Supply Chain

Official statistics from the environment, food and rural affairs committee, report that the UK throws away a staggering 8.1 million tons of food every…

Gideon Hillman Consulting is a trading name of The Supply Chain Consulting Group Ltd is registered in England and Wales.
Company Registration No: 09751027. Registered office at Highdown House, 11 Highdown Road, Leamington Spa, CV31 1XT. UK
A supply chain and logistics specialist with knowledge of business modelling, inventory policy development and industry research

CMI Awards Finalist 2010 SHD Logistics Awards UKWA Customer Service Award Finalist 2014 SHD Logistics Awards Finalist 2016 UKWA Winner 2016 SHD Logistics Awards Finalist 2015 ISO 9001 RegisteredLogistics Awards Finalist 2018Supply Chain Excellence Awards 2018