Google+ Twitter Pinterest Facebook LinkedIn Wordpress

International Logistics Group Optimise e-commerce Warehouse and Fulfilment operations

Optimised e-commerce Warehouse and Fulfilment operations

Since its inception in 1990, ILG (International Logistics Group Ltd) has become a market leader in fulfilment and courier services. During this time it has evolved alongside the e-commerce sector and major developments in the courier and freight industries.

ILG currently operate out of four sites in Crawley, Burgess Hill, London (SE1) and the newest site in Gatwick which opened in June 2015 specifically as an e-commerce fulfilment centre to service their clients in the demanding fashion and beauty sector.

The original layout of the facility was logical and effective to meet the immediate needs of the clients however ILG wanted to ensure that they could increase the volume of customer product orders through the facility to meet their client’s substantial growth targets.Warehouse Design

Without a specific strategy in place to optimise layouts (including better use of the facility height) and workflows there was the potential that a rapid and large increase in volumes could create significant bottlenecks, subsequently affecting efficiency and capacity output. 

ILG instructed the Warehouse and Distribution Centre Specialists at Gideon Hillman Consulting (GH) to carry out a detailed review of the site processes (including how e-commerce and wholesale orders are processed), layouts, workflows, equipment (as there was a mix of racked and floor based picking) and systems with a view to providing a strategy and recommendations for a fully optimised facility to meet current and future requirements.

"We are really impressed with the excellent work done by the Warehouse Specialist from Gideon Hillman Consulting, the whole process was invaluable and will greatly assist us with our growth plans for this sector". Tom Ashley – ILG - Operations and IT Director

The GH consultants provided a revised operational layout designed to deliver the most efficient flow of products in and out of the building and introduced new SOPs (Standard Operating Procedures) to optimise the use of the new equipment, facility layouts and workflows

The improvements include extending the flow rack picking faces and introducing mobile flow racks for multi-purpose use across all customer products.

The packing operation has been centralised with new packing stations fed by conveyors from the pick face and using ‘check-out’ lanes.

The Bulk Picking area has been re-configured to ‘pick by line’ to increase pick efficiency and the inbound and outbound marshalling areas have been split into separate defined floor locations with a separate dedicated returns processing area.

Warehouse OptimisationThe issue of optimising the use of building height was addressed by introducing a two storey Mezzanine storage & picking area. The facility also now benefits from an increase in pallet racking capacity and a dedicated Packaging materials storage area.

All of the above has contributed to increased capacity, efficiency and longevity of the Gatwick Facility.

Return to client logos or Industry Sector List


⇐ Back to Latest News


More Testimonials

Latest News

Coming Soon – New SCCG Newsletter!

  As the year draws to a close, and the seasonal spirit has arrived, The Supply Chain Consulting…

Continue Reading

Register as our Guest!

  Join The Supply Chain Consulting Group at IntraLogisteX 2019 in Hall 1 of the Ricoh Arena Coventry UK, Tuesday…

Continue Reading

More News Stories

Featured Articles

‘Stocking’-up for Christmas

  Clearing through the aftermath of Black Friday, and Cyber Monday; as December falls upon us, consumer anticipation to deck the halls with the best…

Cyber Monday - The Seasonal Surge

  Basking in the aftermath of its omnichannel retail-rival Black Friday, Cyber Monday patiently lay in-wait for the hordes of already keen consumers, in…

‘Black Friday’, Ecommerce Economy, and Omni-Channel Solutions

  As the evenings draw longer, and the days shorter, it can only mean one thing, the festive season is nearly upon us, and the arrival of Black Friday…

Managing Damage Limitation within Supply Chain Cyber Security

 As we approach the end of 2018, and technology undeniably exponentially expands its intelligence and purpose, the question on everyone’s lips, is…

UK Manufacturing - What's The Trade Off?

Problems prevalent specifically within the manufacturing sector, combined with upcoming National Manufacturing day - honoured annually on the first Friday of…

Digital Drives Delivery Within Charities

Any business, within any sector, including charities, will experience a mixture of reactions to the ever-increasing availability of operational digitisation,…

Shrinking the Surplus Within the Supply Chain

Official statistics from the environment, food and rural affairs committee, report that the UK throws away a staggering 8.1 million tons of food every…

Is Digital Visibility vital for Survival within the Fashion Industry?

McKinsey Global Fashion Index’s predictions for the global fashion industry, were for sales to grow by 3.5 to 4.5 percent in 2018. Yet, as new figures…

Sustainable Fashion; Idolised Ideal or Attainable Attire?

Fashion plays an important role in the global economy and is responsible for annual worldwide revenues of in excess of £1 trillion; supporting hundreds…

How 3D printing is changing supply

After 30 years in development, practical applications of 3D printing are now becoming commonplace and disrupting traditional businesses. Supply chains…

Gideon Hillman Consulting is a trading name of The Supply Chain Consulting Group Ltd is registered in England and Wales.
Company Registration No: 09751027. Registered office at Highdown House, 11 Highdown Road, Leamington Spa, CV31 1XT. UK
A supply chain and logistics specialist with knowledge of logistics network planning, warehouse design and inventory optimisation

CMI Awards Finalist 2010 SHD Logistics Awards UKWA Customer Service Award Finalist 2014 SHD Logistics Awards Finalist 2016 UKWA Winner 2016 SHD Logistics Awards Finalist 2015 ISO 9001 RegisteredLogistics Awards Finalist 2018Supply Chain Excellence Awards 2018